20+ years in Product Design. UX Strategy. Leadership.
I help businesses make better decisions about their digital products — from understanding the problem and shaping the user experience to guiding teams through design and delivery. I collaborate remotely with product teams worldwide.
Redesigning a Contact Center That Served Two Million Customers
Legacy contact center redesign for agents handling two million customer interactions daily.
Designing Financial Access for People That Fintech Forgot
Mobile web financial services for Bangladeshi migrant workers in Malaysia — no app, no barriers, real results.
Dropshipping Platform Redesign
Complete mobile-first redesign of an established dropshipping platform with a 10-year user base and 98% mobile traffic.
Throughout my collaboration over 6 years, I witnessed Mr. Iqram's outstanding leadership and mentoring skills. He excels not only in web design and development but also in guiding and mentoring his team members. His ability to lead, guide, and mentor team members has been instrumental in delivering successful projects. Mr. Iqram's dedication to fostering a collaborative and supportive work environment ensures that projects are completed efficiently and effectively. He is not only a talented web designer and developer but also an inspiring leader who brings out the best in his team. It was truly a privilege to work alongside Mr. Iqram, and I highly endorse him for his exceptional leadership and mentoring capabilities.
Somewhere around year ten, I stopped thinking of myself as a designer and started thinking of myself as someone who helps teams make better decisions about their products. More than twenty years into my career, that is still the job.
Get in touch
If you are working on something
that needs this kind of thinking,
I would like to hear about it.
Open to remote freelance, contract and consulting opportunities