Home & Enterprise Internet Security System
A firewall powerful enough for enterprises, yet simple enough for home users.
This AI-powered, cloud-managed internet security solution bridges the gap between consumer convenience and enterprise-grade protection. It secures small businesses, ISPs, multi-branch networks, and even personal homes—offering peace of mind in an increasingly risky digital world.
- Platform: Web App, Hardware Interface, Custom CMS
- Project: UX/UI Design, HTML/CSS Front-End, Packaging & Collateral, Design System
- Goal: Deliver enterprise-level internet security in a simple, user-friendly format for homes, SMBs, and ISPs
- Results: Deployed in thousands of homes and businesses, 3x faster setup vs. competitors, higher adoption of advanced security features, long-term design system still powering feature rollouts
Overview
This AI-driven internet security platform protects homes, SMBs, multi-branch businesses, and ISPs. Designed as a hybrid solution, it combines cloud intelligence with a physical gateway device—making cybersecurity as seamless as plugging in a Wi-Fi router. It’s been evolving since 2016, redefining how non-tech-savvy users and enterprise admins manage online safety.
Role & Responsibilities
As Product Designer and UX/UI Lead, I was the design brain behind this complex security solution. Think of me as the translator between “enterprise-grade protection” and “my mom can actually use this.
Key contributions:
- Created 70+ screens for multiple user types
- Hand-coded modular HTML/CSS system for web and hardware UI
- Developed a fidelity assurance guide for third-party developers
- Created packaging, collaterals, and developer documentation
The Challenge
Cyber threats evolve fast, but most users—especially in homes and SMBs—lack the tools or expertise to defend themselves. While enterprise firewalls exist, they’re often complex and intimidating. We set out to deliver enterprise-grade security in a human-friendly, approachable product that anyone could use.
Design Process
Research
We analyzed global user behavior, malware attack vectors, IoT usage risks, and business demands. Research showed that:
- 93% of users had no active protection
- 45% avoided IoT purchases due to cyber risk
- Usability, not just features, was the barrier to adoption
Ideation
Collaborated with product and tech leads to define core modules and user personas—ranging from tech-averse home users to enterprise admins needing audit trails, logs, and advanced controls.
UX Strategy & Flow Design
Mapped user journeys across:
- Management App
- Sales Agent Portal
- Admin Panel
- Support Interface
- End-user landing page
Created low- and high-fidelity prototypes for all flows—focusing on transparency, control, and trust.
UI Design & Prototyping
Crafted a soft, clean visual language aligned with branding. I built a modular UI system that allowed quick assembly of layouts while maintaining consistency.
Testing & Iteration
Conducted usability tests and heuristic evaluations to refine key flows. Used real-world feedback to simplify onboarding and reduce cognitive load.
Visual System & Style Guide
Built a modular component library and visual framework:
- Card components, device lists, access controls, alerts
- State-based design (active, error, disabled)
- Typography and spacing guidelines for visual hierarchy
- Custom color palette built around trust and clarity
Outcome
The platform launched across thousands of home and business locations, earning high praise for its usability and design clarity. Customers reported:
- Easier setup compared to competitors
- Stronger trust in device management
- Increased usage of security features (e.g. time limits, device blocks)
The design system and markup architecture remain in use and continue evolving with new features.
